Fuel Gal Privacy Policy
Paul Murray Oil, Inc. ("PMO," "we," "our," or "us") provides Fuel Gal, a mobile application and web portal used for dispatch coordination, storm response, and day-to-day fuel delivery operations. This Privacy Policy explains how PMO collects, uses, stores, shares, and protects personal information through Fuel Gal and its related support services. Fuel Gal is a private workforce application for authorized PMO personnel, drivers, dispatchers, and partner vendors; it is not offered to the general public.
1. Information we collect
We may collect the following types of information through Fuel Gal and its related support services:
- Account and identity information. Fuel Gal may collect a user's name, work contact information, employer or partner vendor, assigned role, authentication identifiers, and account status.
- Precise and background location. During an active Dispatch Assignment, Fuel Gal collects the device's precise location, including when the app is closed or not actively in use. Location information may include latitude, longitude, speed, heading, accuracy, and timestamps.
- Operational information. Fuel Gal collects dispatch assignments, delivery confirmations, site and equipment information, fuel records, hours, status updates, location check-ins, and photographs of operational documents such as bills of lading and fuel tickets.
- Device and diagnostic information. Fuel Gal may collect device model, operating-system version, app version, permission and readiness status, IP address, crash reports, performance information, and technical logs used to operate, secure, and support the application.
2. How we use your information
Fuel Gal information is used to authenticate authorized users; coordinate assignments and deliveries; display current and last-known truck positions to authorized dispatch personnel; document fuel deliveries and related work; support safety, billing, auditing, and dispute resolution; diagnose technical problems; secure the platform; and comply with legal obligations.
3. How we share your information
PMO does not sell personal information or share it for cross-context behavioral advertising. Information may be shared with authorized PMO personnel and applicable Partner Vendors for dispatch and operational coordination; with customers as reasonably necessary for service verification, billing, or proof of delivery; and with technology providers that host, secure, map, monitor, or support Fuel Gal. These service providers may use the information only to perform services for PMO and are required to protect it consistently with this Policy. Information may also be disclosed when required by law or as part of a business transaction subject to appropriate confidentiality protections.
4. Background location
Fuel Gal collects location data in the background only while a Driver is assigned to an active Dispatch Assignment. This allows authorized dispatch personnel to confirm truck position, coordinate deliveries, route Drivers to active sites, and respond when a Driver needs support during an assignment.
Fuel Gal requests "Allow all the time" or equivalent location access because these functions must continue when the app is closed or not actively in use. Fuel Gal does not use location information for advertising, does not sell location information, and does not use location information to score, discipline, or evaluate individual Driver performance.
Location sharing ends when the applicable Dispatch Assignment ends or is closed by dispatch. A Driver may revoke location permission through the device settings at any time; however, doing so prevents live dispatch tracking and may make the Driver unable to participate in an assignment for which Fuel Gal is required.
5. Cookies and tracking technologies
The Fuel Gal web portal may use cookies and similar technologies to support authentication, security, preferences, and application functionality. Browser settings may allow you to limit cookies; however, doing so may affect certain features of the web portal.
6. Data security
We implement reasonable physical, technical, and administrative measures to protect your personal information against unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
7. Your rights
Depending on applicable laws, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing communications.
- Restrict or object to certain data processing activities.
To exercise these rights, contact us at privacy@pmofuel.com.
8. California privacy rights (CCPA)
If you are a California resident, you have the right to:
- Request a list of the categories of personal information we have collected about you in the past 12 months.
- Request deletion of your personal information, subject to legal or contractual obligations.
- Opt out of the sale or sharing of your personal information (note: we do not sell your data).
You may submit a CCPA request by emailing privacy@pmofuel.com or calling (904) 353-1411. We will verify your identity before processing your request.
9. EU/UK residents (GDPR)
If you are located in the European Union or United Kingdom, you have the right to:
- Request access to and a copy of your personal data.
- Request correction or deletion of your data.
- Restrict processing or object to certain types of processing.
- Request data portability.
We will only process your data when we have a lawful basis, such as fulfilling a contract, complying with legal obligations, protecting legitimate business interests, or when you have given consent.
10. Links to other websites
Fuel Gal may contain links to third-party websites or services. PMO is not responsible for the privacy practices or content of those third parties.
11. Data retention
Raw GPS coordinates are generally retained for approximately 30 days. Assignment breadcrumb information may be retained through the end of the applicable storm and for approximately 30 days afterward. Aggregated route information may be retained for up to one year, and de-identified fleet statistics may be retained longer.
Delivery records, photographs, assignment documentation, and other operational records may be retained as needed for billing, customer service, insurance, audits, claims, dispute resolution, and legal compliance. Information subject to a legal hold, backup cycle, or other legal obligation may be retained longer. When information is no longer required, PMO deletes it or de-identifies it in accordance with its retention practices.
12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Paul Murray Oil, Inc.
6 East Bay Street, Suite 600
Jacksonville, FL 32202
Email: privacy@pmofuel.com
Phone: (904) 353-1411